Competency: Is It the Wonder ‘Drug’?
In the world of modern healthcare, especially since the start of the COVID-19 pandemic, the understanding of the interaction between healthcare professionals’ burnout, morale, and competence level is key to improving the quality of care and decrease staff
turnover. A team of experts investigates this complex area and questions some current practices of competence acquisition.
Competency: Is It the Wonder ‘Drug’? Part 2
In the first part of this article (Berger et al. 2021), we started by defining competency and then discussed burnout, competency acquisition, and the link between competency and retention. We also did a comparison between Europe and the United States. This article will delve further into competency and why management should be interested in competency rather than ‘skills’. We will relate competency to quality and outcomes at the bedside, which is the bottom line for everyone, including the patient.